Free
Freeforever
- 3 replies a month
- 1 property
- 1 platform of your choice: Google, Booking.com or Tripadvisor
- 1 person in the team
- Reviews read every 7 days
- No catch-up on older reviews
- AI model: basic
Pricing
Four plans, one for every size of business. Change plan whenever you like.
Try the Premium plan's features free for 14 days, with 10 drafts and no card. Then you choose, or stay on Free.
Standard
€240/year
- 30 replies a month
- 1 property
- Google, Booking.com and Tripadvisor
- 2 people in the team
- Reviews read every day
- Unused replies go to older reviews
- AI model: standard
Premium
Recommended€600/year
- 100 replies a month, shared by the properties
- 2 properties
- Google, Booking.com and Tripadvisor for every property
- 5 people in the team
- Reviews read every day
- Unused replies go to older reviews
- AI model: advanced for difficult reviews, standard for the rest
Business
€1,200/year
- 300 replies a month, shared by the properties
- Unlimited properties
- Google, Booking.com and Tripadvisor for every property
- Unlimited team
- Reviews read every day
- Unused replies go to older reviews
- AI model: advanced for difficult reviews, standard for the rest
Extra draft packs
Extra drafts when the month's replies are not enough, for example for older reviews. They are bought from the app's Plan page, with an active paid plan. They last 12 months.
100 drafts
€49
250 drafts
€99
An example: two properties
You run a hotel and a B&B, with about 60 reviews a month in total in the busy months. The Premium plan (€60 a month) covers 2 properties, each with its own platforms, and includes 100 replies a month shared between them: enough even in August.
Pricing questions
What happens at the end of the trial?
After 14 days the account moves to the Free plan, with no charge: we never ask for your card. If you want a paid plan, you pick it from the app's Plan page whenever you like.
Does the plan renew automatically?
Yes, at the end of every month or year, until you cancel. Before a yearly plan renews we send you a reminder.
How do I cancel?
From the app, in Settings, Plan. The plan stays active until the end of the period already paid, then you move to Free; what was already paid is not refunded.
Can I change plan?
Yes, any time. Going up, the new plan applies at once and you pay only the difference for the period; going down, the change applies at renewal.
Who issues the invoice?
Link, Stripe's payment service, sells the service as reseller: it collects the payment, calculates VAT and sends you an invoice or receipt for every payment.
And in the low season?
The month's unused replies go to older reviews, on the plans that include it. You can also move to a smaller plan for the winter.
What counts as a reply?
The first draft of each review in the month. Rewrites do not count.
The Free plan in full
The Free plan costs nothing and includes 1 property, 1 listing and 3 replies a month. You always see every review of the listing, with its text and author. When more reviews arrive than the replies included, the extra ones get no draft: for that you need a paid plan.